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Does your company offer any products or services that are not union?
No! We supply ONLY Union Made/Union Imaged products and services.
Does your company offer services beyond what I see on this site?
Yes. Contact us with your request. We have over 1,325 Union Made/Union Imaged products available.
What cards do you accept for payment?
We accept MasterCard, VISA, American Express and Discover. Your information is secure with us. Check our site certificate. Click Here.
Do I have to pay sales tax on my job?
We are obligated to add Pennsylvania sales tax (currently 6%) to the costs of products and services we produce when delivered in Pennsylvania.
Will the colors on my final job match the colors I see on your web site?
Colors, online, are approximations of the colors on your final job. Because of the various technologies used to show colors, there can always be a color and/or tonal shift from what is seen on screen.
What is a proof?
A proof is used as a way of ensuring that we have set your type accurately, used the graphics properly and that everything is positioned accordingly to your requirements. It is important to note that color proofs are approximations of the final printed piece. There is always some color variation between the proof and printed piece.
Does your company have a Quality Assurance Program?
Yes. We developed our own Quality Assurance Program long before the industry created this term. We recognized the need for consistent quality of both the process and the manufactured product. Our QA standards rank with the highest in our industry.
Does your company utilize Standard Operating Procedures (SOPs)?
Yes. Our program utilizes Standard Operating Procedures (SOPs) from start to finish. This ensures the dependability of our schedules and quality of our output.
I got an estimate from you on design and production charges. Are there ever any additional charges?
There may be. Our charges for design and production are based on a clear understanding of what type of work you want us to do.

We will discuss our design concept with you. Once you approve, we move on to complete the design. At that point we furnish an online PDF proof. The purpose of the proof is to show that we have accurately reproduced the design concept, text and images.

You will not pay for corrections if we have not reproduced your information according to our understanding.
If you decide to make any changes after approving the design concept and graphics, this is considered new and additional work. The printing industry calls this Author's Alterations and charges for this additional work on a time and materials basis.

We will give you an estimate on the additional charges and time necessary to complete them. These additional charges will be added as a separate charge to our original estimate which you approved.